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Terms and Conditions

Thank you for using Sustainable Building Now.

Sustainable Building Now offers products and services provided by Sustainable Building Now LLC, a limited liability company incorporated in Sharjah Media City, Sharjah, UAE. (collectively, “Sustainable Building Now,” “us,” “we,” or “our”). These Terms and Condition (“Terms”) govern your use of our website, and other products and services (“Services”). Please read these Terms carefully, and contact us if you have any questions, requests for information, or complaints. By clicking “I accept” (or for those who have not yet created an account, by using our Services), you agree to be bound by these Terms, including the policies referenced in these Terms.

By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.

Disclaimer

Sustainable Building Now is NOT a Professional or Institutional Academy. Sustainable Building Now provides ARCHITECTURAL AND ENGINEERING ACTIVITIES AND RELATED TECHNICAL CONSULTANCY (outside the United Arab Emirates) and is an EDUCATIONAL SUPPORT ACTIVITY (outside the United Arab Emirates) and it DOES NOT grant academic credit for the completion of Content Offerings. You agree not to accept credit for completing a Content Offering.

The associated Content Providers have no obligation to have Content Offerings recognized by any educational institution or accreditation organization.

Purchase Prohibited in the United Arab Emirates

The purchase of services such as video classes or consulting from within the United Arab Emirates is forbidden. If a person in the United Arab Emirates purchases these services, they are in violation of local law.

Payments from United Arab Emirates-based bank accounts are currently blocked by the system. However, if someone circumvents this restriction using VPNs or other methods, they may be subject to criminal penalties under local law.

Arbitration Agreement, Jury Trial Waiver, and Class Action Waiver

THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, JURY TRIAL WAIVER, AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST SUSTAINABLE BUILDING NOW. PLEASE READ THEM CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS:

  • (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION;
  • (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. THE TERMS OF THE ARBITRATION AGREEMENT SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH YOU RESIDE.

1. Using Sustainable Building Now

Who May Use Our Services

Any use or access by anyone under the age of 18 is strictly prohibited. Additionally, you may use our Services only if you:

  • Can form a binding contract with Sustainable Building Now;
  • Comply with these Terms, all applicable laws, and our policies (including the Acceptable Use Policy, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”));
  • Are over the age at which you can provide consent to data processing under the laws of your country. Certain regions and Content Offerings may have additional requirements and/or different age restrictions.

Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated. When you create your Sustainable Building Now account, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.

Our License to You

Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use our Services. The rights granted herein are only for your personal, non-commercial use, unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by Sustainable Building Now, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.

2. Commercial Use

Any use of our Services for commercial purposes is strictly prohibited. Any commercial use must be subject to a separate agreement with Sustainable Building Now LLC. If you are an organization already using our Services, separate terms apply. These terms do not govern the relationship between your organization and Sustainable Building Now.

3. Content Offerings

Changes to Content Offerings

Sustainable Building Now offers video classes and content (“Content Offerings”) from providers (“Content Providers” or “Instructors”). While we seek to provide world-class Content Offerings from our Content Providers, unexpected events can occur. Sustainable Building Now reserves the right to cancel, interrupt, reschedule, or modify any Content Offerings. Sustainable Building Now is NOT a Professional or Institutional Academy. Sustainable Building Now provides ARCHITECTURAL AND ENGINEERING ACTIVITIES AND RELATED TECHNICAL CONSULTANCY (outside the United Arab Emirates) and is an EDUCATIONAL SUPPORT ACTIVITY (outside the United Arab Emirates) and it DOES NOT grant academic credit for the completion of Content Offerings. You agree not to accept credit for completing a Content Offering. The associated Content Providers have no obligation to have Content Offerings recognized by any educational institution or accreditation organization.

Disclaimer of Student-Content Provider Relationship

In these Terms or otherwise with respect to your participation in any Content Offerings by Content Providers:

  • No establishes any relationship between you and any Content Provider;
  • No enrolls or registers you in any Content Provider institution, or in any Content Offering offered by any Content Provider institution;
  • No entitles you to use the resources of any Content Provider institution beyond participation in the Content Offering.

4. Your Content

User Content

The Services enable you to share your content, such as homework, quizzes, exams, projects, other assignments you submit, posts you make in the forums, and the like (“User Content”), with Sustainable Building Now instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you create and share. User Content does not include course content or other materials made available on or placed onto the Sustainable Building Now platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings.

We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or other policies.

How Sustainable Building Now May Use Content Providers

To the extent that any video classes, assignments, quizzes, or other assessments, either solely or in accordance with Content Provider instructions, Content Offerings are subject to the Disclaimers and Limitation of Liability sections below.

No Academic Credit

Content providers grant Sustainable Building Now the right to publicly perform, publicly display, and otherwise use User Content. As between Sustainable Building Now and Content Providers, such Content Offerings are governed by the relevant agreements in place between Sustainable Building Now and Content Providers.

The content providers retain intellectual property rights over their content and may request its removal by providing a 30-day written notice, formalized through a contract signed by both parties. This process ensures that Sustainable Building Now can uphold its commitment to users by preventing any abrupt loss of access to content they have paid for, maintaining service continuity and user satisfaction.

Feedback

We welcome your suggestions, ideas, comments, and other feedback regarding the Services (“Feedback”). By submitting Feedback, you grant us the right to use it without any restriction or compensation to you. Accepting your Feedback does not waive Sustainable Building Now’s right to use similar or related Feedback previously known to Sustainable Building Now, developed by its employees, contractors, or obtained from other sources.

5. Security

We care about the security of our users. While we work to protect the security of your account and related information, Sustainable Building Now cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing info@sustainablebuildingnow.com.

6. Third-Party Content

Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. Sustainable Building Now cannot guarantee that such third-party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise. Sustainable Building Now disclaims any responsibility or liability related to your access or use of such third-party content.

7. Copyright and Trademark

Sustainable Building Now respects the intellectual property rights of our users, Content Providers, and other third parties and expects our users to do the same when using the Services.

8. Education Research

Sustainable Building Now is committed to advancing the science of learning and teaching, and records of your participation in courses may be used for education research. In the interest of this research, you may be exposed to variations in the Content Offerings. Research findings will typically be reported at the aggregate level. Your personal identity will not be publicly disclosed in any research findings without your express consent.

9. Paid Services from Sustainable Building Now

Sustainable Building Now offers paid Services (e.g., video classes) for a fee. Unless otherwise stated, fees are quoted in US dollar currency. You are responsible for paying all fees charged by or for Sustainable Building Now and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and Sustainable Building Now reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services. Refunds may be available for paid Services as described in our Payments and Refund Policy below.

10. Modifying or Terminating our Services

We are constantly changing and improving our Services. We may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, Sustainable Building Now may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Sustainable Building Now, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the “Sustainable Building Now Parties”) shall have any liability to you for any such action. You can stop using our Services at any time, although we’ll be sorry to see you go.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE SUSTAINABLE BUILDING NOW PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE SUSTAINABLE BUILDING NOW PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUSTAINABLE BUILDING NOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE SUSTAINABLE BUILDING NOW PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL SUSTAINABLE BUILDING NOW’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED TWENTY U.S. DOLLARS ($20) OR THE TOTAL AMOUNT OF FEES RECEIVED BY SUSTAINABLE BUILDING NOW FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX MONTHS, WHICHEVER IS GREATER.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND SUSTAINABLE BUILDING NOW AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO SUSTAINABLE BUILDING NOW’S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.

YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) MONTH AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

13. Export Controls

This section ensures that the use of Sustainable Building Now’s services complies with export laws and regulations, particularly those of the United Arab Emirates (UAE) and other relevant local jurisdictions.

1. Access Restrictions Based on Geographical Location

User Assurance: The user declares that they are not located in, controlled by, or a citizen/resident of a country where the law prohibits Sustainable Building Now from providing its services.

Example: If the UAE or the user’s local jurisdiction blocks access to the services for legal or political reasons, the platform cannot allow their use.

Location Determination: The user’s physical location determines whether the services can be accessed.

VPN and Circumvention Tools Prohibited: Using VPNs, IP routing services, or other tools to bypass these restrictions is strictly forbidden.

Purchase Prohibited in the UAE: The purchase of services such as video classes or consulting from within the UAE is forbidden. If a person in the UAE purchases these services, they are in violation of local law.

2. Payment Block from United Arab Emirates Accounts

Payments from United Arab Emirates based bank accounts are currently blocked by the system. However, if someone circumvents this restriction using VPNs or other methods, they may be subject to criminal penalties under local law.

3. User and Partner Sanction Lists

The user must ensure they are not listed on, or controlled by someone listed on, government sanction lists or other restricted lists.

These lists include individuals or entities considered high-risk or prohibited from receiving goods or services (for example, for security or legal violation reasons).

Examples of Sanction Lists: These may include prohibited, sanctioned, or unverified entities by the UAE or other jurisdictions.

Obligation to Stop Using Services: If the user (or the person/entity controlling them) is added to any of these lists, they must immediately stop using Sustainable Building Now’s services.

4. Export, Re-export, and Transfer Restrictions

The user agrees not to export, re-export, or transfer the services to:

  • Countries under embargo by the UAE (e.g., sanctioned countries).
  • Entities or individuals included in sanction lists.

Additionally, the user may not use the services in violation of applicable embargo laws or export control regulations.

14. Indemnification

Indemnification

You agree to indemnify, defend, and hold harmless Sustainable Building Now from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys’ fees and costs, made by any third party related to:

  • (a) your use or attempted use of the Services in violation of these Terms;
  • (b) your violation of any law or rights of any third party; or
  • (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

Governing Law and Venue

Except as provided below, the Services are managed by Sustainable Building Now LLC., which is located in Sharjah Media City, Sharjah, United Arab Emirates. You agree that these Terms will be governed by the laws of the United Arab Emirates, excluding its conflicts of law provisions.

In the event of any dispute that is not subject to binding arbitration, you and Sustainable Building Now will submit to the personal jurisdiction of and exclusive venue in Sharjah, United Arab Emirates as the legal forum for any such dispute.

These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.

Binding Arbitration and Class Action Waiver

Before filing an arbitration, you and we will try in good faith to informally resolve any Claims. To start the dispute process, you must send an individualized written notice (“Notice of Dispute”) to info@sustainablebuildingnow.com that includes:

  • (1) your name, phone number, username (if applicable), and email address for your account
  • (2) a description of the Claim and how you’d like it resolved
  • (3) the name, telephone number, mailing address, and email address of your counsel, if any.

If we have a Claim with you, we will send a Notice of Dispute with the same information to the email address for your account. Once a complete Notice of Dispute has been received, the recipient has 60 days to investigate the claims. If either side requests a settlement conference during this period, then you and us must cooperate to schedule that meeting by phone or videoconference. At the option of a party, you and Sustainable Building Now each will personally participate and can each bring counsel, but the conference must be individualized, even if the same firm(s) represent multiple parties.

For the Claims in the Notice of Dispute, any statute of limitations will be tolled from the date the notice is received until the later of (i) 60 days, or (ii) after a timely requested settlement conference is completed (“Informal Resolution Period”). An arbitration cannot be filed until the Informal Resolution Period has ended, and a court can enjoin the filing or prosecution of an arbitration in breach of this Section.

WAIVER OF COURT RIGHTS: YOU AND SUSTAINABLE BUILDING NOW HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Sustainable Building Now are instead electing that all Claims shall be resolved by arbitration under this arbitration agreement, except as specified above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

CLASS ACTION WAIVER: EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. Subject to this arbitration provision, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim.

Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions of the subsection below related to batch arbitration. Notwithstanding anything to the contrary in this arbitration provision, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this subsection are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Sustainable Building Now agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state courts located in Sharjah, United Arab Emirates. All other Claims shall be arbitrated or litigated in small claims court.

This arbitration agreement does not preclude you or us from seeking action by state, or local government agencies. You and we also have the right to exercise self-help remedies, such as set-off, or to bring qualifying claims in small claims court so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional or ancillary relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with any of these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in this provision.

Payments and Refund Policy

For details on our refund and cancellation policies, please refer to the information below. Please note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to users who violate these or other Sustainable Building Now policies, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to users.

General Refunds

One-time Purchases.

  • If you cancel your one-time, paid enrollment for a course, Sustainable Building Now will offer you a complete refund until 1 hour after payment.
  • If you pre-enroll and pay for a course, Sustainable Building Now will offer you a complete refund until 1 day before the course is launched.
  • If the content you purchased is deleted or modified within 30 days of your purchase, you can request a refund at info@sustainablebuildingnow.com.

Promotional Offers

We may from time to time offer special promotional offers or discounts (“Offers”). Offer eligibility is determined by Sustainable Building Now at its sole discretion and we reserve the right to revoke an Offer in the event that we determine you are not eligible. Users with an existing Offer may not be eligible for additional Offers. We may use information such as method of payment or an account email address used with a Sustainable Building Now purchase to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign up for the Offer or in other communications made available to you.

General Terms

Revisions to the Terms

We reserve the right to revise the Terms at our sole discretion at any time. With the exception of changes to the Binding Arbitration and Class Action Waiver Section, any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.

Severability; Waiver

If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).

Content Providers

Our Content Providers and integrated service providers are third party beneficiaries of the Terms and may enforce those provisions of the Terms that relate to them.